At HotAirBalloon.co.nz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you use our website.
1. About This Privacy Policy
This Privacy Policy applies to HotAirBalloon.co.nz and describes how information may be collected and used when you visit or interact with our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Business information
- Information submitted through contact or enquiry forms
- Information submitted when claiming or creating a business listing
- Website usage information
- IP address
- Browser and device information
- Pages visited and interactions with the website
- Cookies and similar technologies
You do not normally need to create an account or provide personal information simply to browse the website.
3. Information You Provide
You may voluntarily provide personal information when you:
- Contact us
- Submit an enquiry
- Claim a business listing
- Submit a business listing
- Request changes to a listing
- Subscribe to communications
- Submit reviews or other content
- Communicate with us for any other reason
We use this information only for legitimate purposes related to providing and operating the website and responding to your request.
4. Business Listings
If you submit information about a business, some information may be displayed publicly on the website.
This may include:
- Business name
- Business address or general location
- Telephone number
- Email address
- Website
- Social media links
- Business description
- Opening hours
- Photos
- Services and experiences
Please do not submit personal or confidential information that you do not want displayed publicly.
5. How We Use Information
We may use information we collect to:
- Operate and maintain HotAirBalloon.co.nz
- Provide directory and search services
- Respond to enquiries
- Manage business listings
- Improve the website
- Understand how visitors use the website
- Prevent abuse, fraud or security problems
- Communicate with users and businesses
- Provide requested services
- Measure advertising and affiliate performance
- Comply with legal obligations
We do not sell personal information simply for the purpose of selling personal information.
6. Cookies
HotAirBalloon.co.nz may use cookies and similar technologies.
Cookies may be used to:
- Make the website function properly
- Remember preferences
- Understand website traffic
- Measure advertising
- Improve website performance
- Track affiliate referrals
- Provide relevant content or advertising
You can usually control or disable cookies through your browser settings.
Disabling certain cookies may affect how some parts of the website function.
7. Analytics
We may use third-party analytics services to understand how visitors use our website.
These services may collect information such as:
- Pages visited
- Approximate location
- Device type
- Browser type
- Referring website
- Time spent on pages
- General website interactions
Analytics information is generally used in aggregated or statistical form to help us improve the website.
8. Affiliate Links
Some links on HotAirBalloon.co.nz may be affiliate links.
When you click an affiliate link, the relevant affiliate partner may use cookies or other tracking technologies to identify that you were referred from our website.
If you subsequently make a booking or purchase, we may receive a commission.
Affiliate partners have their own privacy policies and terms, which you should review when using their websites.
9. Third-Party Websites
HotAirBalloon.co.nz contains links to third-party websites, including balloon operators, booking platforms, tourism websites, social media platforms and affiliate partners.
Once you leave HotAirBalloon.co.nz, the privacy practices of the third-party website apply.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Payments
HotAirBalloon.co.nz may in the future offer paid business listings, advertising or other services.
Where payments are processed by a third-party payment provider, your payment information may be collected and processed directly by that provider.
We do not need to receive or store your full payment card details when payment is processed through a third-party payment provider.
The payment provider’s own privacy policy and terms will apply.
11. Sharing Information
We may share information with service providers where reasonably necessary to operate the website.
These may include providers of:
- Website hosting
- Analytics
- Email services
- Payment processing
- Advertising
- Affiliate tracking
- Website security
- Technical support
We may also disclose information where required by law, legal process, or to protect our rights, users, website or property.
12. Data Security
We take reasonable measures to protect information held by us from unauthorised access, loss, misuse or disclosure.
However, no website or internet transmission can be guaranteed to be completely secure.
You should therefore avoid sending confidential information through ordinary website forms or email unless specifically requested.
13. Data Retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business and website records, resolve disputes, prevent fraud, or comply with legal obligations.
The length of time information is retained may vary depending on its nature and purpose.
14. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete information where appropriate
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Make a privacy-related complaint
Requests can be made using the contact details provided on HotAirBalloon.co.nz.
We may need to verify your identity before processing certain requests.
15. New Zealand Privacy Law
HotAirBalloon.co.nz aims to handle personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020 and the Information Privacy Principles, where applicable.
If you believe your privacy has been affected, please contact us first so that we have an opportunity to address your concern.
16. Children’s Privacy
Our website is not specifically directed at children.
We do not knowingly collect personal information from children for purposes unrelated to providing the website’s services.
Parents or guardians who believe that a child has provided personal information to us may contact us and request that the information be reviewed and, where appropriate, removed.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page and the “Last updated” date will be updated accordingly.
We recommend checking this page periodically for the latest version.
18. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us through the contact information provided on HotAirBalloon.co.nz.
Important Information About Third-Party Services
HotAirBalloon.co.nz may link to or work with independent balloon operators, booking providers, affiliate networks, advertising services, analytics providers and other third parties.
We do not control how these third parties collect or use information once you leave our website.
Please review the relevant third party’s privacy policy before providing personal information or making a booking.
HotAirBalloon.co.nz is primarily a directory and information platform.