Welcome to HotAirBalloon.co.nz. By using this website, you agree to these Terms & Conditions. Please read them carefully before using our website or relying on any information provided through it.
1. About HotAirBalloon.co.nz
HotAirBalloon.co.nz is an online directory and information platform that helps users discover hot air balloon operators, experiences, locations, events and related services in New Zealand.
Unless specifically stated otherwise, HotAirBalloon.co.nz does not operate hot air balloons, provide balloon flights, or act as the operator of any experience listed on this website.
Listings may include information supplied by businesses, publicly available information, affiliate partners, or other sources.
2. Information on the Website
We make reasonable efforts to provide useful and accurate information, but we do not guarantee that any information on the website is complete, accurate, current or error-free.
Information may change without notice, including:
- Prices
- Availability
- Flight times
- Locations
- Contact details
- Services
- Weather requirements
- Age and weight restrictions
- Cancellation policies
- Safety requirements
- Operator availability
You are responsible for checking all important information directly with the relevant operator before making a booking or travelling.
3. Balloon Flights and Experiences
Hot air balloon flights are operated by independent third-party businesses.
HotAirBalloon.co.nz is not responsible for the operation, safety, quality, availability or conduct of any balloon flight or experience listed on the website.
Before booking, you should contact the operator directly and confirm all relevant details, including:
- Date and time
- Price
- Availability
- Meeting point
- Flight duration
- Weather conditions
- Cancellation and refund terms
- Passenger requirements
- Age restrictions
- Weight restrictions
- Accessibility
- What you need to bring
- Any other conditions applicable to the flight
The operator’s own terms and conditions will apply to your booking.
4. Bookings
Some listings may contain links to third-party booking websites or affiliate booking platforms.
When you click a booking link and make a reservation with a third party, your contract is with that third party and/or the relevant balloon operator.
HotAirBalloon.co.nz is not a party to that booking unless expressly stated otherwise.
We are not responsible for:
- Failed or cancelled bookings
- Changes to reservations
- Flight cancellations
- Delays
- Weather cancellations
- Refunds
- Disputes
- Overbooking
- Operator conduct
- Injuries, losses or damages arising from an experience
Any booking, payment, cancellation or refund issue should be addressed directly with the relevant operator or booking provider.
5. Affiliate Links
Some links on HotAirBalloon.co.nz may be affiliate links.
This means that we may receive a commission if you make a purchase or booking after following certain links.
The price you pay is generally not increased because of our affiliate relationship.
Affiliate relationships do not determine our obligation to provide accurate information, but users should always review the final booking information provided by the operator or booking platform before completing a purchase.
6. Third-Party Websites
Our website may contain links to websites operated by third parties.
We do not control these websites and are not responsible for their content, availability, security, privacy practices, terms, prices or services.
You access third-party websites at your own risk and should review their terms and policies before using their services.
7. User Responsibility
You are responsible for making your own decisions about whether a particular balloon flight or experience is suitable for you.
Always verify the information directly with the operator before travelling or making a booking.
In particular, users should independently confirm weather conditions, flight status, meeting locations, passenger restrictions, cancellation policies and any safety requirements.
8. Safety
Hot air ballooning is an aviation activity and flights can be affected by weather and other operational considerations.
Nothing on HotAirBalloon.co.nz should be interpreted as a guarantee that a flight will operate or that a particular experience is suitable for you.
Always follow the instructions and safety requirements provided by the licensed operator.
9. Business Listings
Businesses may request to have a listing added, updated or removed from HotAirBalloon.co.nz.
We may modify, refuse, suspend or remove listings at our discretion.
We do not guarantee that every business listed on the website is currently operating or that every detail supplied by a business remains accurate.
Businesses are responsible for ensuring that information they provide to us is accurate and up to date.
10. Reviews and User Content
Where reviews, comments, photographs or other user-generated content are available, such content represents the views of the individual contributor and not HotAirBalloon.co.nz.
We do not guarantee the accuracy of user-generated content.
We may remove content that is misleading, abusive, unlawful, defamatory, inappropriate or otherwise unsuitable for the website.
11. Limitation of Liability
To the maximum extent permitted by applicable law, HotAirBalloon.co.nz and its owners, operators and contributors shall not be liable for any loss, damage, injury, expense, inconvenience or other claim arising from:
- The use of information on this website
- Reliance on information contained on the website
- A booking made through a third party
- A balloon flight or other experience
- Operator cancellations or changes
- Weather-related cancellations
- Errors or omissions in listings
- Third-party websites or services
- Any failure or interruption of the website
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
12. No Guarantee of Availability
The appearance of a business, product, experience or flight on HotAirBalloon.co.nz does not guarantee that it is available for booking.
Prices and availability may change at any time.
Always check the operator’s or booking provider’s website for the latest information before making a booking.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Contact
If you have questions about these Terms & Conditions, please contact us through the contact details provided on HotAirBalloon.co.nz.
Important Reminder
HotAirBalloon.co.nz is a directory and information website. We are not the operators of the balloon flights listed on this website.
Please always check the latest information, prices, availability, weather conditions, restrictions, cancellation policies and booking terms directly with the relevant operator before making a booking or travelling.